Terms and Conditions

Terms & Conditions

General Terms and Conditions

This website is operated by Davies-London. Throughout the site, the terms “we,” “us,” “our,” and “the Company” refer to Davies-London.

Davies-London provides this website, including all information, tools, products, and services available on this site, to you, the user, subject to your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you agree to be bound by these Terms & Conditions (“Terms”, “Service Terms”), including any additional terms, policies, and conditions referenced herein or available through hyperlinks.

These Terms apply to all users of the website, including but not limited to customers, visitors, suppliers, merchants, and contributors of content.

Please read these Terms & Conditions carefully before accessing or using our website. By accessing any part of this website, you agree to be legally bound by these Terms. If you do not agree with all terms and conditions, you may not access the website or use our services.

Any new features, products, or tools added to the online store will also be subject to these Terms & Conditions. We reserve the right to update, modify, or replace any part of these Terms at any time by posting changes on our website. It is your responsibility to review this page periodically for updates. Continued use of our website after changes have been posted constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services to you.

Section 1 – Eligibility

By agreeing to these Terms & Conditions, you confirm that you are at least the legal age of majority in your country or region of residence.

You may not use our products or services for any illegal or unauthorized purpose, nor may you violate any laws applicable in your jurisdiction.

You must not transmit viruses, malware, worms, or any other harmful code.

A violation of any of these Terms may result in immediate termination of your access to our services.

Section 2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your information (excluding payment details) may be transferred over various networks and may be adapted to technical requirements of connecting networks or devices.

Payment information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of our service, website, or content without our explicit written permission.

The headings used in these Terms are for convenience only and do not limit or affect these Terms.

Section 3 – Definitions

For the purpose of these Terms:

Cooling-off period: The period during which a consumer may exercise their right of withdrawal.

Consumer: A private individual who purchases products or services for personal use and not for business purposes.

Distance agreement: An agreement concluded through an organized system of distance selling where communication takes place without the consumer and seller being physically present together.

Right of withdrawal: The consumer’s right to cancel a distance agreement within the legally permitted period.

Business: Davies-London, the company offering products and services remotely to consumers.

Terms & Conditions: These Terms and Conditions.

Section 4 – Products and Offers

If an offer has a limited validity period or specific conditions, this will be clearly stated.

We reserve the right to modify or adjust offers at any time.

We aim to provide accurate descriptions, images, and specifications of our products. However, minor differences in appearance, color, or specifications may occur.

Product images are intended to represent the actual products as accurately as possible. However, we cannot guarantee that colors displayed on your device perfectly match the actual product colors.

All offers contain sufficient information regarding:

Product prices
Shipping costs
Payment methods
Delivery process
Return and withdrawal rights
Product availability
Other applicable conditions

Any additional import duties, taxes, or customs fees are the responsibility of the customer.

Section 5 – Agreement and Orders

An agreement is established once the customer accepts an offer and completes the required payment process.

After placing an order, customers will receive an electronic confirmation.

We reserve the right to refuse or cancel orders where necessary, including situations involving incorrect pricing, suspected fraud, or product availability issues.

All orders are subject to product availability.

Section 6 – Right of Withdrawal

Customers have the right to cancel their purchase within 14 days after receiving their order, without providing a reason.

During this period, customers must handle products and packaging carefully. Products may only be opened or used to the extent necessary to determine whether they wish to keep the item.

To exercise the right of withdrawal:

Customers must notify Davies-London by email within 14 days of receiving the order.
Products must be returned within 14 days after notification.
Items must be returned unused, undamaged, and preferably in the original packaging.

Customers are responsible for providing proof of return shipment.

Section 7 – Return Costs and Refunds

If a customer exercises the right of withdrawal, return shipping costs are the responsibility of the customer.

Refunds will be processed within 14 days after cancellation, provided that the returned product has been received or sufficient proof of return has been provided.

Section 8 – Exceptions to Right of Withdrawal

The right of withdrawal does not apply to products that:

Are made according to customer specifications
Are personalized
Cannot reasonably be returned
Are subject to rapid deterioration
Are sealed hygiene products where the seal has been broken
Include opened software, audio, or video recordings

Section 9 – Pricing

We reserve the right to change product prices due to changes in taxes, regulations, supplier costs, or other circumstances.

All prices are subject to possible errors or omissions.

We are not obligated to provide products at an incorrect price caused by a technical or typographical error.

Section 10 – Warranty and Product Quality

We guarantee that our products meet reasonable quality standards and correspond with the product description provided.

If a product arrives damaged, defective, or incorrect, customers must notify us within 14 days of delivery.

Warranty does not apply if:

The customer has modified or repaired the product themselves.
The product has been improperly used.
Damage resulted from improper handling or external circumstances.

Section 11 – Personal Information

Your submission of personal information through our website is governed by our Privacy Policy.

Section 12 – Errors, Inaccuracies, and Omissions

Occasionally, information on our website may contain errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping information, availability, or delivery times.

We reserve the right to correct errors, update information, cancel orders, or change details at any time without prior notice.

We are not obligated to update information unless required by law.

Section 13 – Changes to These Terms

You can review the latest version of these Terms & Conditions at any time on this page.

We reserve the right to update, change, or replace any part of these Terms at our discretion.

It is your responsibility to check this page regularly for updates.

Your continued use of our website after changes are posted means you accept the revised Terms.